Frequently Asked Questions
Quick answers about the platform, onboarding, and what's next.
What is this platform?
Meridian is a proprietary trading platform. It provides professional trading tools, market data, and risk infrastructure in a secure, KYC-verified environment. Trading features are rolling out progressively — onboarding is open now.
How do I sign up?
Click “Get Started” and create an account with Google, Apple, or your email address. After signing up you'll complete a short KYC verification, and you're in.
Why is KYC required?
KYC (Know Your Customer) verification keeps the platform secure and compliant. It confirms every member is a real, verified individual — which protects the community and ensures payouts and account actions are never delayed later.
When will trading features be available?
The trading interface, real-time market data, and risk tools are in active development and will be released in stages. Verified members are notified as each feature ships.
How do I contact support?
Once you're signed in, chat with our team directly from your dashboard — we reply around the clock. You can also email us any time via the Support page.
Still have questions?
Visit support