We collect information you provide when creating an account — such as your name, email address, and authentication provider — along with basic technical data like device type, browser, and IP address that helps us keep the platform secure and reliable.

Your information is used to operate your account, verify your identity, provide support, improve the platform, and meet our legal obligations. We do not sell your personal data to third parties.

Identity documents and verification data submitted during KYC are processed securely, used solely for identity verification and regulatory compliance, and retained only as long as required by applicable law.

Messages you send to our support team — including through connected channels such as Telegram — are stored so we can resolve your requests and improve support quality. Support history is visible only to authorized staff.

All data is encrypted in transit and at rest. Access to personal information is restricted to authorized personnel, protected by access controls, and monitored. We regularly review our security practices.

For privacy questions or data requests, contact our team through the Support page or by email. We respond to verified requests within a reasonable timeframe.